University Medical Center Introduces ER Extra Wait Time Texting Capability

June 20, 2011

Enhanced Emergency Care Service Available at University Medical Center

The latest development in the ER Extra campaign at University Medical Center is the addition of a texting option for ER wait times.  For those not requiring immediate emergent care, the ER Extra texting option is designed to help decision making in emergency care extra fast and extra easy.

Since the launch of ER Extra, the program has expanded to make the options even more robust.  In addition to checking ER wait times online, patients can download an ER Extra iPhone app or access wait times via any mobile phone.  There is even an ER Extra texting option designed to help decision making in emergency care extra fast and extra easy.  Simply text your zip code to ERTIME (378463) and you will receive the ER wait time at University Medical Center It’s that simple.

According to UMC CEO, Saad Ehtisham, "We are so proud to be able to offer this fantastic service to our patients.  This will make their decision making process easier and help alleviate any additional stress they might have during a time of need." 

This option is only recommended for those not requiring immediate emergent care.  We always recommend that if you think you may have a medical emergency, please call your doctor or 911. 

ER wait times reflect the average wait time of the previous hour of the patients that were triaged during that time, otherwise known as Time to Triage. For more information about ER Extra and the latest texting, iPhone app and mobile site technology at University Medical Center please contact Anna-Lee Cockrill at (615) 443-2503.